Privacy Policy
How we collect, use, and protect your information
Vision International Holdings ("we", "us", "our") is committed to protecting the privacy of visitors to our website and clients of our logistics, customs brokerage, and International Trade Academy services. This Privacy Policy explains what information we collect, how we use it, and the choices you have.
1. Who We Are
Vision International Holdings is headquartered behind the SITABAC Building, Bonanjo, Douala, Cameroon. For any privacy-related question or request, you can reach us using the contact details on our Contact page.
2. Information We Collect
- Contact details you submit through our forms: name, email address, phone number, company name.
- Shipment and trade details you provide when requesting a freight or customs brokerage quotation.
- Newsletter subscription email addresses.
- Course registration details submitted to the International Trade Academy.
- Basic technical data such as IP address, browser/device type, and pages visited.
3. How We Use Your Information
- To respond to inquiries, prepare quotations, and provide the services you request.
- To process course registrations and job applications.
- To send newsletters and updates you have opted in to receive.
- To maintain the security, performance, and improvement of our website.
- To comply with applicable legal and regulatory obligations in Cameroon.
4. Sharing of Information
We do not sell your personal information. We may share information with trusted partners strictly where necessary to deliver a service you requested, or where required by law.
5. Cookies
Our website may use cookies and similar technologies to remember your language preference and improve your browsing experience. You can control cookies through your browser settings.
6. Data Retention & Security
We retain personal information only for as long as necessary to fulfil the purposes described in this policy or to meet legal obligations, and we apply reasonable technical and organizational measures to protect it.
7. Your Rights
You may request access to, correction of, or deletion of your personal information held by us, or withdraw consent to marketing communications at any time, by contacting us through the details on our Contact page.
8. Changes to This Policy
We may update this Privacy Policy from time to time. The updated version will be posted on this page with a revised date.